• L1 Network Engineer (12-hour Shift) - Direct Contract

Location Singapore Singapore
Experience Range 1 - 6 Years
Open

Functional IT Software- Network Administration / Security
Job Description
About Us
We are a top 8 global IT services company with operations in 50+ countries. We offer an advanced portfolio of application, business process, cloud, and infrastructure services to businesses and governments worldwide. Our roots cross continents and cultures, dating back five decades. We've grown organically and decisively by acquiring some of the best IT services providers across the globe. This pedigree yields a characteristic special to NTT DATA: The opportunity of a global brand with the creative energy of a start-up. As a Global IT Innovator, innovation is at the heart of what we do. Innovation that makes an impact and improves business performance. Innovation that improves our clients' bottom lines. We're looking for innovators to join our team. NTT DATA Singapore PTE Ltd is a wholly owned subsidiary of NTT DATA Corp, a part of NTT Group, the world’s 65th Largest Company according to Fortune Magazine. The Singapore entity of NTT DATA is an S10 government-registered supplier and forms the core of NTT DATA’s APAC operations and is positioned as a gateway of our global capabilities in Singapore and APAC region.
Roles and Responsibility



Direct Contract- 12 months Renewable or Conversion to Perm

 

 

Role: Network Engineer - L1 Operations Support

 

 

 

Job Description:

 

Management of daily network activities, incident and problem and security incident response.

 

Responsible to work with the respective server and application teams? members in trouble-shooting and identify root cause, related to network.

 

Responsible to work with the respective network vendors? support teams for the trouble-shooting, identification and resolution of network problems.

 

Responsible for the monitoring of the alert status of the network and firewall devices.

 

Respond to the alerts from the monitoring systems in timely manner and escalate Level 3 support engineers.

 

Assist Level 2 and Level 3 Support Engineers during problem determination and resolution whenever necessary.

 

To work in shifts including public holidays whenever necessary.

 

Attend to conference calls with other support teams for problem identification and resolutions.

 

Must have good communication skills and able to work independently.

 

Escalate Telecommunication matters to providers and track incidents to closure

 

 Must adhere to process and policies of the Bank.

 

Able to work under pressure and with minimal supervision.

 

 

 

Network Skills and experience required:

 

 Basic understanding of the networking concepts - Routing, Switching, LAN/WAN, Spanning Tree Protocol, HSRP, ARP, VLAN, Inter-VLAN Routing etc.

 

Hands on experience on routers and switches for basic troubleshooting of the network related problems and incidents.

 

. CCNA Certified ( good to have )

 

 

Shift Structure:

 

 8.00am to 8.00pm - 3 days

 

Off - 3 days/week

 

Above repeats.

 

 Interested candidates, please email your resume to sandeep.sringeripai@nttdata.com


Singaporeans Only


Recruiter Name Sandeep Pai
Recruiter Email Id sandeep.sringeripai@nttdata.com
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